Community Coordinator/Officer

Our client is a specialized Owners Association management firm in Dubai, delivering top programs, services, and amenities while ensuring value for homeowners. Managing diverse communities in a young vendor market, they provide a single dedicated point of contact for all operational and financial matters. With deep experience and a tailored approach, they preserve and enhance property value through customized, results-driven services.

What we offer
Your salary is tax free! You will have the opportunity to expand your network and be a part of a dynamic and growing company. Our client offers a direct employment contract, competitive salary package, and other benefits as per UAE Labor Law.

Who you are
You are a professional and approachable individual with strong interpersonal skills and a passion for creating positive community experiences. You are organized, proactive, and service-oriented, with the ability to manage resident interactions professionally and efficiently in a fast-paced, multicultural environment.

Skills & Competencies:

• Strong communication and interpersonal skills
• Excellent organizational and administrative abilities
• Customer service and resident relationship management
• Ability to multitask and prioritize effectively
• Problem-solving and conflict resolution skills
• Professional appearance and conduct
• Proficiency in Microsoft Office applications
• Ability to work in a multicultural environment

Education & Qualifications:

• Bachelor’s degree or diploma in Business Administration, Hospitality, Community Management, or a related field is preferred
• Previous experience in community coordination, community administration, property management, hospitality, or customer service roles
• Experience within residential communities or premium property environments is an advantage

Description
In this role, you will support the day-to-day community operations within a premium residential development in Palm Jumeirah. You will act as a key point of contact for residents, assisting with administrative coordination, resident communication, and ensuring a high standard of community service and resident satisfaction.

Role & Responsibilities:

• Support daily community management and administrative operations
• Act as a point of contact for residents and respond to inquiries professionally and efficiently
• Coordinate with internal departments, service providers, and contractors when required
• Assist in handling resident requests, complaints, and follow-ups
• Maintain accurate records, reports, and community documentation
• Support community events, communications, and resident engagement initiatives
• Ensure smooth coordination of community-related activities and services
• Monitor and maintain high standards of customer service within the residential community
• Assist the Community Manager with operational and administrative tasks as required