Telemarketing Director

Our client is a global CFD trading platform offering access to forex, commodities, indices, and cryptocurrencies. With advanced technology, competitive spreads, and a user-friendly experience, they empower traders of all levels. The platform features analytical tools, real-time insights, and expert-led live sessions to refine strategies, all backed by a commitment to transparency and innovation.

What we offer
Your salary is a tax free! You will have the opportunity to expand your network and be a part of a dynamic and growing company. Our client offers a direct employment contract, competitive salary package, and other benefits as per UAE Labor Law.

Who you are
The ideal candidate will have a strong background in telemarketing, sales, or business development, with a focus on driving client acquisition, lead generation, and revenue growth.

Skills & Competencies:

• Excellent communication, negotiation, and client-handling skills.
• Fluent in English; additional languages (such as Spanish, Arabic, Mandarin, or Hindi) are advantageous.
• Strong leadership, coaching, and people management skills.
• Ability to analyze sales data and optimize strategies for better performance.
• Proficiency in CRM and lead management tools (e.g., Salesforce, HubSpot).

Education & Qualifications: 

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• Additional certifications in Sales Management or Financial Markets are a plus.
• Minimum 7 years of experience in telemarketing, sales, or business development, preferably in financial products such as equities, forex, or options.
• Proven experience in managing telesales teams including strategy development, training, scripting, market research, frontline sales management, and performance evaluations.

Description
In this role, you will be responsible for developing and executing telemarketing strategies, leading a high-performing team, and ensuring that sales efforts align with industry standards and regulatory guidelines.

Role & Responsibilities:

• Develop and implement the telemarketing strategy to drive lead generation, client acquisition, and revenue growth.

• Recruit, train, and manage a high-performing telemarketing team focused on client acquisition and retention.

• Set clear KPIs and performance targets for the team, ensuring they meet or exceed objectives.

• Ensure telemarketing scripts and sales pitches align with regulatory guidelines and best practices.

• Monitor call quality and provide feedback to enhance client communication and engagement.

• Work closely with the sales teams to convert leads into active traders.

• Provide regular reports to senior management on telemarketing performance and business impact.